Join Date:     12/11/2005

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Biography:     Medical Transcription Student Searching to Utilize New Skills

OBJECTIVE: Seeking a position within a Physician's office or Hospital for Medical Transcription Position.

EXPERIENCE: 4/2003 - 6/2004 Louisville Transportation Co./ Yellow Cab of Louisville Louisville, KY
Shift Supervisor/Dispatcher

Dispatching calls to drivers working radio, assistance with directions.
Handling customer complaints, as well as compliments whether it be regarding a driver or calltaker. Training new calltakers on proper procedure for placing order for cab service. Scheduling specified time pick-up calls.

12/2001 - 3/2003 Kronos Connect Louisville, KY
Call Center Customer Service Rep

Receiving Inbound Calls from various Medicare recepients regarding their Supplemental or Managed Care Medicare Plans. Assisting with billing questions as well as entitled benefits. Answering questions regarding latest Medicare Rules and Regulations Changes for Medicare eligible prospects and customers. Also helping new potential clients on which plan would best suit their needs. Outbound calls were also part of my job from time to time, contacting people who were soon to be eligible for Medicare Benefits informing them of their options for Health Care Coverage.

5/1999 - 10/2001 Self Contracted Louisville, Kentucky
Taxi Driver

Servicing Louisville Metro Area, transporting passengers and/or packages to said destination in a safe and timely manner.

1/1999 - 4/1999 Caesar's Indiana Elizabeth, Indiana
Server

Customer Service
Serving Drinks and customer orders

7/1997 - 7/1999 West Coast Video Louisville, Kentucky
Store Manager

Customer Service, Shipping and Receiving of new and used merchandise, Data Entry, Cash Flow, Scheduling, Payroll, Weekly, Monthly and Yearly Inventory, New hire training, overseeing general day to day operations of store.

EDUCATION: Jefferson County Public Schools US-Kentucky-Louisville
High School or equivalent
Passed all required areas of testing for G.E.D.

3/2006 National College of Business and Technology US-Kentucky-Louisville
Some College Coursework Completed
Completed all required courses for Medical Transcription Diploma program. Overall GPA 3.5
Dean's List

SKILLS: Skill Name Skill Level Last Used/Experience
Lotus 123 Intermediate 2 years ago/2 years
MS Windows Expert Currently used/6 years
PowerPoint Beginner +4 years ago/1 years
MS Excel Intermediate 2 years ago/1 years
Data Entry Expert Currently used/4 years
MS Word Expert Currently used/3 years

Tags (These are keywords that describe you and your skills):
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